NSPR Constructions (India) Pvt. Ltd. therefore strives to:

• Provide superior service to our clients by understanding and responding to their needs and expectations
• Be the first choice construction contractor in its chosen operational areas
• Promote good relations with other organisations towards joint participation in major infrastructure projects

The organization is also committed to:

• Consistently meeting the quality of products and services specified by clients and to continually improving performance
• Reduction and elimination of waste in our operations
• The adoption of a quality culture by all employees, in everything they do

With a view to meeting these goals and objectives it is the policy of NSPR Constructions
(India) Pvt. Ltd, to:

• Assign sufficient resources to enable us to provide the desired level of service to our clients and achieve the required quality standards
• Operate effective approved quality management systems within an integrated
  management system framework
• Establish and implement project specific quality plans to reflect and achieve clients expectations and needs
• Extend awareness, acceptance and implementation of quality systems to our subcontractors and suppliers
• Provide appropriate training to employees and sub-contractors in the operation of quality management systems to improve our service to clients
• Ensure all employees are competent to do their jobs and are encouraged to participate in quality improvement initiatives
• Set targets and review results at defined intervals with the aim of continually improving our performance
• Target the reduction of remedial and abortive work
  
• Target the reduction of wastage of material resources

Encourage a philosophy of doing things “right the first time”